Employee Assistance Program Provides Free Counseling, Financial and Other Support to Heaven Hill Employees
A benefit available free to all Heaven Hill employees, our Employee Assistance Program (EAP) provides a wide range of confidential services to you and all members of your household, 24/7.
Services include:
- Counseling and Relationship Support
- Web-based Resources
- Work/Life Balance Services
- Legal Services
- Financial Services
- Identity Theft Services
All members of your household are eligible for benefits, including dependent children up to age 26, regardless of whether they live at home. Administered by Aetna Resources for Living, the EAP is part of a spectrum of rewards and benefits designed and offered by Total Rewards.
You can take advantage of these services by visiting www.mylifevalues.com or calling 1-888-252-4468. The user name is heavenhilldistilleries, and password is eap.
Total Rewards
Total Rewards include compensation like base pay, bonuses and recognition programs and benefits such as health and welfare, 401k, dental, vision, short- and long-term disability and life insurance.
A Center of Excellence within the Human Resources Department, the Total Rewards team includes Director, Total Rewards Bill Grover, Payroll Manager Rebecca Gross, Benefits Analyst Megan Bashore and Compensation Analyst Sami Dada.
EAP Services
Counseling and Relationship Support
Through the EAP, you and your family receive 24/7 access to Aetna’s dedicated staff and can speak to a licensed behavioral health professional for emotional support. You are eligible for up to six counseling sessions per issue per year with licensed network professionals, at no cost to you – no copays or deductibles.
Counseling sessions are available face to face, by phone or by televideo, and support, consultation and resources are available for a range of issues from work/home life balance support and relationship issues to depression, conflict management and alcohol/substance abuse.
Web-based Resources
Aetna offers a customized website with a full range of tools and resources on behavioral health and work/life balance topics. Links include articles and self assessments, access to work/life balance service providers, a Stress Resource Center, live webinars and an on-demand library, a mobileapp and myStrength, a health club for your mind.
The program also offers a discount center with discounts on brand name products and services, from electronics and theme parks to movie tickets and local attractions.
Work/Life Balance Services
Under Work/Life Balance Services, the EAP offers consultation, information and assistance with locating resources such as:
- Child care, parenting and adoption
- Summer programs for kids
- School and financial aid research
- Care for older adults
- Caregiver support
- Special needs
- Pet care
- Home repair and improvements
- Household services
Legal Services
- General, family and criminal law
- Wills and other document preparation
- Elder law and estate planning
- Divorce and mediation services
- You and your family also receive a 25% discount off the fees for services beyond the initial consultation (excluding flat legal fees, contingency fees and plan mediator services)
Financial Services
- Budgeting
- Credit or debt issues
- Retirement or other financial planning
- College funding
- Mortgages and refinancing
- Tax and IRS questions and preparation
Identity Theft Services
All employees receive a one-hour fraud resolution phone consultation or coaching about identity theft prevention and credit restoration. Services include a free emergency kit for victims.
