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Questions

Please review our Frequently Asked Questions below for answers prior to filling out the form at the bottom of the page.

Frequently asked questions

Unfortunately, we are legally unable to ship directly to consumers. The best method to locate a product would be through your local retailers. Our brand finder tool can help you locate a bottle near you:

Admiral Nelson’s 
Bernheim
Blackheart Rum
Bluecoat Gin
Burnett’s
Deep Eddy
Elijah Craig
Evan Williams
Heaven Hill Distillery
Henry McKenna
Larceny
Lunazul
Old Fitzgerald 
Tequila Ocho
Widow Jane
All other brands

There are some eCommerce retailers that do have the capability to ship alcohol either to you or your local retailer. Restrictions do vary by state.

Instacart
Total Wine
Uber Eats

Rebates can be submitted online here.
You will asked to upload a picture of the receipt.

To view all current internship, ambassador, and career opportunities currently available with Heaven Hill Brands, please visit Find a Career. From there, you can submit your resume online by clicking on the job title of interest to you.

Some of our brands do have online websites. Our visitor centers in Louisville, KY and Bardstown, KY also have gift shops on site. For more information on our visitor centers, click here. Click the links below for our brands’ online stores.

Evan Williams
Elijah Craig
Larceny
Heaven Hill Distillery

We recommend that our Evan Williams Egg Nog be consumed within 12 months if unopened. Once opened, it should be refrigerated and consumed within 6 months.

Our Christian Brothers Holiday Nog contains no egg or dairy. If sealed properly after each use, the product will stay good indefinitely; however, the flavor may begin to fade over time.

Heaven Hill Brands visitor centers:

Heaven Hill Bourbon Experience in Bardstown, KY
The Evan Williams Bourbon Experience in Louisville, KY
Tequila Ocho in Arandas, Mexico
Widow Jane in Brooklyn, NY
Philadelphia Distilling in Philadelphia, PA

Children and underage adults are welcome at our facilities, but are not allowed to participate in tastings. We only ask that they are accompanied by a legal guardian of legal drinking age.

For more information about our visitor centers or to make a reservation, click here.

To contact us, email  [email protected]

Unfortunately, retailers do not keep track of which bottling dates are sold, making it extremely difficult to potentially locate a bottle with a specific bottling date. Once the bottles leave our facility, it is also nearly impossible to track which exact bottles are being delivered. We are unable to provide information as to which stores received a specific bottling date.

You can use the links below to locate stores that have most recently received the product.

Admiral Nelson’s 
Bernheim
Blackheart Rum
Bluecoat Gin
Burnett’s
Deep Eddy
Elijah Craig
Evan Williams
Heaven Hill Distillery
Henry McKenna
Larceny
Lunazul
Old Fitzgerald 
Tequila Ocho
Widow Jane
All other brands

For donations, please visit  YourCause Grants. From here, you may submit more information about the event, organization, and appropriate contact information. We will reach out to the contact provided if this is something we are able to accommodate!

We are sorry to hear of your recent experience! Our Quality Assurance team works very diligently to provide our consumers with the best products that meet our standard of quality. To help us in doing so, would you mind providing some more information about the bottle by filling out this form?

Fill out our Contact Us form.